AI operations Systems
Automate Smarter. Operate Sharper.
ElementSix builds decision-grade AI systems that capture real signals, execute intelligently, and escalate to humans when it truly matters.
THE PHILOSOPHY
Most automations fail because they start with a task—not truth.
"We begin by mapping what actually happens inside your business. Where signal gets lost. Where humans get interrupted. Where follow-up breaks."
— Harold Duncan-Williams, Founder
BENEFITS
Why ElementSix?
Operational intelligence, not just automation
Real-Time Intelligence
Clean, contextual data-available when decisions need to be made, not after. We design systems that surface signal at the moment of action, not buried in dashboards.
Real-Time Intelligence
Clean, contextual data-available when decisions need to be made, not after. We design systems that surface signal at the moment of action, not buried in dashboards.
Real-Time Intelligence
Clean, contextual data-available when decisions need to be made, not after. We design systems that surface signal at the moment of action, not buried in dashboards.
Measurable Outcomes
Every system ships with metrics – speed, conversion, drop-off, ROI, and operational efficiency tracking. If it doesn't move a measurable outcome, it doesn't ship.
Measurable Outcomes
Every system ships with metrics – speed, conversion, drop-off, ROI, and operational efficiency tracking. If it doesn't move a measurable outcome, it doesn't ship.
Measurable Outcomes
Every system ships with metrics – speed, conversion, drop-off, ROI, and operational efficiency tracking. If it doesn't move a measurable outcome, it doesn't ship.
System Level Intergration
Your tools stay. We make them operate as one system. Fewer handoffs. Fewer Failures. Fewer brittle workflows.
System Level Intergration
Your tools stay. We make them operate as one system. Fewer handoffs. Fewer Failures. Fewer brittle workflows.
System Level Intergration
Your tools stay. We make them operate as one system. Fewer handoffs. Fewer Failures. Fewer brittle workflows.
Controlled Escalation Node
Designed for operational assurance. When confidence thresholds fall or risk indicators rise, the system pauses execution, consolidates full context, and transitions control to a human operator—before minor anomalies become systemic failures.
Controlled Escalation Node
Designed for operational assurance. When confidence thresholds fall or risk indicators rise, the system pauses execution, consolidates full context, and transitions control to a human operator—before minor anomalies become systemic failures.
Controlled Escalation Node
Designed for operational assurance. When confidence thresholds fall or risk indicators rise, the system pauses execution, consolidates full context, and transitions control to a human operator—before minor anomalies become systemic failures.
SERVICES
Decision-Grade Systems Built with AI
Decision-Grade Systems Built with AI
Systems Build to Think, Act and Escalate
Operational Workflow Systems
Boost efficiency across teams with smart automation Build intelligent workflows that automate multi-step processes across tools and platforms
Operational Workflow Systems
Boost efficiency across teams with smart automation Build intelligent workflows that automate multi-step processes across tools and platforms
Operational Workflow Systems
Boost efficiency across teams with smart automation Build intelligent workflows that automate multi-step processes across tools and platforms
Code
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Custom Decision Logic & AI Agents
We build AI agents with rules, confidence thresholds, and context awareness - not black boxes. These agents act independently when safe, and excalate when judgent matters.
Code
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Custom Decision Logic & AI Agents
We build AI agents with rules, confidence thresholds, and context awareness - not black boxes. These agents act independently when safe, and excalate when judgent matters.
Code
1
2
3
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5
Custom Decision Logic & AI Agents
We build AI agents with rules, confidence thresholds, and context awareness - not black boxes. These agents act independently when safe, and excalate when judgent matters.
System Architecture & Intelligence
Before anything is built, we design system inputs, signals, edge cases, and escalation paths—so automation strengthens operations instead of creating new risks or failures.
System Architecture & Intelligence
Before anything is built, we design system inputs, signals, edge cases, and escalation paths—so automation strengthens operations instead of creating new risks or failures.
System Architecture & Intelligence
Before anything is built, we design system inputs, signals, edge cases, and escalation paths—so automation strengthens operations instead of creating new risks or failures.
Research anything...
Research
Software & App Industry
UX & UI Design Industry
High Converting Customer
Escalation with Human-Inc. Intelligence
When confidence drops or risk rises, the system seamlessly transfers control to a human with full context—ensuring accuracy, accountability, and smarter decisions when judgment matters most.
Research anything...
Research
Software & App Industry
UX & UI Design Industry
High Converting Customer
Escalation with Human-Inc. Intelligence
When confidence drops or risk rises, the system seamlessly transfers control to a human with full context—ensuring accuracy, accountability, and smarter decisions when judgment matters most.
Research anything...
Research
Software & App Industry
UX & UI Design Industry
High Converting Customer
Escalation with Human-Inc. Intelligence
When confidence drops or risk rises, the system seamlessly transfers control to a human with full context—ensuring accuracy, accountability, and smarter decisions when judgment matters most.
FEATURES
What Our Systems Handle
Everything you need to automate operations, boost productivity
Operational Intelligence
Design systems that observe reality, capture context, and reduce uncertainty.
Operational Intelligence
Design systems that observe reality, capture context, and reduce uncertainty.
Operational Intelligence
Design systems that observe reality, capture context, and reduce uncertainty.
AI Operators (Not Chatbots)
Deployed AI agents that execute tasks with judgment, not scripts.
AI Operators (Not Chatbots)
Deployed AI agents that execute tasks with judgment, not scripts.
AI Operators (Not Chatbots)
Deployed AI agents that execute tasks with judgment, not scripts.
Decision Automation
Systems that evaluate, prioritize, and act—safely and predictably.
Decision Automation
Systems that evaluate, prioritize, and act—safely and predictably.
Decision Automation
Systems that evaluate, prioritize, and act—safely and predictably.
Revenue Systems
Lead handling, routing, qualification, booking, and escalation.
Revenue Systems
Lead handling, routing, qualification, booking, and escalation.
Revenue Systems
Lead handling, routing, qualification, booking, and escalation.
Performance Governance
Metrics that prove value. If it doesn’t move an outcome, it doesn’t ship.
Performance Governance
Metrics that prove value. If it doesn’t move an outcome, it doesn’t ship.
Performance Governance
Metrics that prove value. If it doesn’t move an outcome, it doesn’t ship.
Unified Architecture
Your tools stay. We turn them into one operational brain.
Unified Architecture
Your tools stay. We turn them into one operational brain.
Unified Architecture
Your tools stay. We turn them into one operational brain.
PROCESS
Operational Deployment Process
Operational Deployment Process
A structured implementation approach designed to reduce risk, increase certainty, and deliver measurable outcomes.
STEP 1
STEP 2
STEP 3
01
Discover & Analyze
We map what actually happens inside your business — systems, workflows, tools, signals, and human touchpoints. Inefficiencies, risk points, and lost-signal moments are surfaced with clarity so we know precisely where intelligence belongs.
STEP 1
STEP 2
STEP 3
01
Discover & Analyze
We map what actually happens inside your business — systems, workflows, tools, signals, and human touchpoints. Inefficiencies, risk points, and lost-signal moments are surfaced with clarity so we know precisely where intelligence belongs.
STEP 1
STEP 2
STEP 3
01
Discover & Analyze
We map what actually happens inside your business — systems, workflows, tools, signals, and human touchpoints. Inefficiencies, risk points, and lost-signal moments are surfaced with clarity so we know precisely where intelligence belongs.
OUR CLIENTS
Case Studies
Case Studies
How operational systems change outcomes
Melisa Duncan-Williams, Founder & Owner of Slate Esthetics Lab
Partnered with ElementSix to replace manual client intake, follow-ups, and scheduling with a decision-grade AI operations system. The result was faster response times, fewer interruptions, and a smoother client experience with human control preserved where judgment matters.
%
Growth in Sales
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Raise in Engagement
“The system blends seamlessly into our daily operations. It’s accurate, intuitive, and removes friction without ever feeling automated.” — Slate Esthetics Lab
Melisa Duncan-Williams, Founder & Owner of Slate Esthetics Lab
Partnered with ElementSix to replace manual client intake, follow-ups, and scheduling with a decision-grade AI operations system. The result was faster response times, fewer interruptions, and a smoother client experience with human control preserved where judgment matters.
%
Growth in Sales
%
Raise in Engagement
“The system blends seamlessly into our daily operations. It’s accurate, intuitive, and removes friction without ever feeling automated.” — Slate Esthetics Lab
Melisa Duncan-Williams, Founder & Owner of Slate Esthetics Lab
Partnered with ElementSix to replace manual client intake, follow-ups, and scheduling with a decision-grade AI operations system. The result was faster response times, fewer interruptions, and a smoother client experience with human control preserved where judgment matters.
%
Growth in Sales
%
Raise in Engagement
PRICING
Engagement Models
Engagement Models
Designed to scale with complexity, risk, and operational scope.
Designed to scale with complexity, risk, and operational scope.
Foundation
Custom
System mapping and opportunity assessment
1 high-impact workflows powered by AI operators
Integrations with your existing tools and data
Baseline outcome metrics and performance reporting
Growth
Popular
Custom
Multi-workflow automation across teams
Advanced decision logic and escalation paths
Deeper integration across your stack and systems
Ongoing optimization and strategy reviews
Enterprise
Popular
Custom
Cross-department AI systems and governance
Private / API integrations and data controls
Real-time performance dashboards for leadership
Priority support, SLAs, and a dedicated strategist
Foundation
Custom
System mapping and opportunity assessment
1 high-impact workflows powered by AI operators
Integrations with your existing tools and data
Baseline outcome metrics and performance reporting
Growth
Popular
Custom
Multi-workflow automation across teams
Advanced decision logic and escalation paths
Deeper integration across your stack and systems
Ongoing optimization and strategy reviews
Enterprise
Popular
Custom
Cross-department AI systems and governance
Private / API integrations and data controls
Real-time performance dashboards for leadership
Priority support, SLAs, and a dedicated strategist
Foundation
Custom
System mapping and opportunity assessment
1 high-impact workflows powered by AI operators
Integrations with your existing tools and data
Baseline outcome metrics and performance reporting
Growth
Popular
Custom
Multi-workflow automation across teams
Advanced decision logic and escalation paths
Deeper integration across your stack and systems
Ongoing optimization and strategy reviews
Enterprise
Popular
Custom
Cross-department AI systems and governance
Private / API integrations and data controls
Real-time performance dashboards for leadership
Priority support, SLAs, and a dedicated strategist
FAQ'S
Is your AI secure and Compliant?
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What types of processes can you automate?
We specialize in automating repetitive workflows across operations, marketing, sales, and customer support using AI and custom logic.
Do I need technical knowledge to use your service?
Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.
Can you integrate with our existing tools?
Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.
How long does implementation take?
Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.
Is your AI secure and compliant?
Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.
FAQ'S
Is your AI secure and Compliant?
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What types of processes can you automate?
We specialize in automating repetitive workflows across operations, marketing, sales, and customer support using AI and custom logic.
Do I need technical knowledge to use your service?
Not at all. Our team handles the setup, integration, and optimization. You just focus on your goals — we’ll automate the rest.
Can you integrate with our existing tools?
Yes! We support integrations with CRMs, project management tools, communication apps, and more — tailored to your stack.
How long does implementation take?
Most clients see their first automation live within 1–2 weeks, depending on complexity and the number of workflows.
Is your AI secure and compliant?
Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.
FAQ'S
Is your AI secure and Compliant?
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
What types of processes can you automate?
Do I need technical knowledge to use your service?
Can you integrate with our existing tools?
How long does implementation take?
Is your AI secure and compliant?
COMPARISON
Why Choose Us Over Others
Why Choose Us Over Others
See how we compare against others in performance, growth
See how we compare against others in performance, growth
Fast setup with ready AI workflows
Built to grow and adapt with you
Real-time, AI-powered analytics
Automates tasks, reducing overhead
Expert support + AI guidance
Others
Slower execution and manual setup
Requires manual updates as you scale
Limited or delayed reporting
Higher labor costs, less automation
Generic support or none at all
THE FOUNDER
Get to Know Us
Get to Know Us
Built by Operators, Not Just Engineers
Harold Duncan-Williams | Founder & AI Workflow Engineer
Harold brings a rare combination of operational thinking, AI systems design, and creative problem-solving. With a background spanning real-world operations and creative strategy, he approaches systems from first principles—seeing patterns, edge cases, and opportunities others miss. He leads the architecture of decision-grade AI workflows with a focus on signal integrity, decision clarity, and controlled escalation—ensuring every system reflects how the business actually operates, not how it’s assumed to.
Harold Duncan-Williams | Founder & AI Workflow Engineer
Harold brings a rare combination of operational thinking, AI systems design, and creative problem-solving. With a background spanning real-world operations and creative strategy, he approaches systems from first principles—seeing patterns, edge cases, and opportunities others miss. He leads the architecture of decision-grade AI workflows with a focus on signal integrity, decision clarity, and controlled escalation—ensuring every system reflects how the business actually operates, not how it’s assumed to.
Harold Duncan-Williams | Founder & AI Workflow Engineer
Harold brings a rare combination of operational thinking, AI systems design, and creative problem-solving. With a background spanning real-world operations and creative strategy, he approaches systems from first principles—seeing patterns, edge cases, and opportunities others miss. He leads the architecture of decision-grade AI workflows with a focus on signal integrity, decision clarity, and controlled escalation—ensuring every system reflects how the business actually operates, not how it’s assumed to.
Reach out anytime
Ready to Automate Smarter? Let’s Build Together
Schedule a Call and Begin Automating
elementsixai@gmail.com
Reach out anytime
Ready to Automate Smarter? Let’s Build Together
Schedule a Call and Begin Automating
elementsixai@gmail.com
Reach out anytime
Ready to Automate Smarter? Let’s Build Together
Schedule a Call and Begin Automating
elementsixai@gmail.com